Documentation

Getting Started

Click Clock Go is a free, web-based rental management solution that uses QR codes to track equipment rentals in real time. No app installation required for you or your customers.

Quick Setup Guide

1. Create your account
   Visit app.clickclockgo.com and sign up with your email address. Your account is completely free with no hidden fees.
2. Set up your pricing grids
   Before adding equipment, create at least one pricing grid to define your rental rates. Go to the "Pricing" tab to configure duration-based pricing tiers.
3. Add your equipment
   In the "Equipment" tab, add each piece of rental equipment. Give it a name, optional description, and assign a pricing grid.
4. Print and attach QR codes
   Each equipment item gets a unique QR code. Download and print them, then attach them securely to your equipment.
5. Start renting
   Your customers scan the QR code with their smartphone, enter the optional PIN code, and the rental timer begins automatically.

Pricing Grids

Pricing grids are the foundation of your rental business in Click Clock Go. They define how much customers pay based on rental duration.

Creating a Pricing Grid

Navigate to the "Pricing" tab and click "Create grid". Give your grid a descriptive name like "Bicycle hourly rates" or "Kayak daily rental".

Setting Up Duration Tiers

Each pricing grid consists of duration tiers. For example:

Overtime Pricing

When a rental exceeds your last defined tier, the overtime hourly rate applies. Set this to €0 if you don't want to charge for overtime, or configure a per-hour fee that gets added after the maximum tier duration.

Equipment Management

The Equipment tab is where you manage your entire rental inventory. Each item you add becomes trackable via its unique QR code.

Adding Equipment

Click "Add equipment" and fill in the following:

• Equipment name — A clear, identifiable name (e.g., "Mountain Bike #3", "Kayak Blue")
• Description — Optional details customers will see when scanning (e.g., "Adult size, 21-speed")
• Pricing grid — Select which pricing structure applies to this equipment
• Require PIN — Enable if you want customers to enter a PIN code to start rentals
• Active status — Disable equipment that's temporarily out of service

Equipment Status

Your equipment can have three states:

Filtering Equipment

Use the "Show available only" toggle to quickly see which equipment is ready for rental. This is helpful during busy periods when you need to quickly identify available inventory.

QR Codes

Each piece of equipment has a unique QR code that links directly to its rental page. QR codes are the heart of Click Clock Go's contactless rental system.

Downloading QR Codes

From the Equipment tab, click the QR code icon next to any equipment item. You'll see options to:

• Download as image — Get a high-resolution PNG file ready for printing
• Copy link — Get the direct URL for sharing digitally

Printing Recommendations

• Print QR codes on weatherproof labels or laminated cards for outdoor equipment
• Ensure the QR code is at least 3×3 cm (1.2×1.2 inches) for reliable scanning
• Place QR codes in visible, easily accessible locations on your equipment
• Consider adding your business name or logo next to the QR code

Rental Process

Click Clock Go provides a seamless rental experience that requires no app download for your customers.

Starting a Rental

1. Customer scans the QR code
   Using their smartphone's camera or any QR scanner app, they point at the code on your equipment.
2. Rental page opens
   They see the equipment name, description, and full pricing information in their browser.
3. PIN entry (if enabled)
   If you've enabled PIN protection, the customer enters the 4-digit code you provided.
4. Rental begins
   They tap "Start Rental" and the timer starts counting. The price updates in real-time.

During the Rental

While equipment is rented, customers can scan the QR code again to see:

• Elapsed time in hours, minutes, and seconds
• Current price based on your pricing grid
• Time remaining until the next pricing tier
• The "End Rental" button

Ending a Rental

When the customer returns the equipment, they scan the QR code and tap "End Rental". The system displays the final duration and total price. The equipment immediately becomes available for the next customer.

Dashboard

Your dashboard provides a real-time overview of your rental business, accessible from any device.

Key Metrics

Active Rentals List

Below the stats, you'll see a list of all currently active rentals showing:

• Equipment name
• Time since rental started
• Direct link to view the rental in progress

Top Equipment

See which equipment is most popular to help optimize your inventory and pricing strategy.

Rental History

The History tab provides a complete log of all rentals, essential for accounting, analysis, and dispute resolution.

Viewing History

Each rental record includes:

• Date — When the rental started
• Equipment — Which item was rented
• Duration — Total rental time
• Price — Final amount charged
• Status — Completed or ongoing

Exporting Data

Click "Export CSV" to download your rental history as a spreadsheet file. This is useful for:

• Accounting and tax purposes
• Business analysis and reporting
• Identifying rental patterns and peak times
• Tracking equipment utilization rates

Settings

Customize Click Clock Go to match your business needs in the Settings tab.

Business Information

Set your business name that appears in the interface and on rental receipts.

PIN Code

Configure the 4-digit PIN code that customers enter to start rentals (if enabled on your equipment). This adds a layer of security to prevent unauthorized rentals.

• Default PIN is 1234
• Change it to any 4-digit number
• Share it with customers when they pick up equipment

Language

Choose your preferred interface language:

• Automatic (follows browser setting)
• English
• Français (French)
• Deutsch (German)
• Español (Spanish)

Currency

Select the currency for displaying prices. This affects how prices appear in your dashboard, history, and customer-facing rental pages.

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